Accessible Tourism

Airport    Autobus    Other    Taxi    Train   

Advice for travelling without boundaries


It is advisable to tell the airline in advance of any requirements for reduced mobility passengers.
If the journey is taking place within the European Union, the destination airport will need to have received information about assistance required in order to guarantee it can be provided correctly. Outside the European Union, where Regulation ''1107/2006'' of the European Parliament and Council of Europe on the rights of people with a disability or reduced mobility on air transport does not apply for assistance on the ground, some airline companies have their own resources for providing help for people who need it.
Luggage belonging to people with reduced mobility has priority at the time of unloading, especially equipment such as wheelchairs.

Barcelona Airport
Tel.:902 404 704
http://www.aena.es


Layout and access routes:
Reserved and marked disabled parking places in the areas closest to the terminal buildings.
Access to the various multi-storey car park levels for Terminal A and Terminal C via lifts.
Connections between the terminal buildings and multi-storey car parks via walkways with travelators.
Elimination of architectural barriers on pavements and traffic islands.
Barriers fitted on the road to prevent vehicles invading pedestrian areas.
Easy access to the RENFE local train station via lifts and escalators.
Adapted metropolitan bus lines (105-106) and Aerobus.

Terminal buildings:
Access to the terminal lobbies via automatic sliding or adapted revolving doors.
Lifts connecting ground floor and upper floor in the terminal buildings.
Adapted signs and controls, with raised text or Braille, in the new lifts.
Adapted public toilets with signage in compliance with current guidelines.
Installation of information boards adapted for wheelchair users (restricted area).
Accessible public telephone booths.

Information:
Distribution of information leaflets ''for People with Reduced Mobility'' on display stands and at information counters.
Availability of copies of ''Passenger Rights and Information for People with Reduced Mobility'', including in Braille, at information counters.
Green Jacket staff with knowledge of sign language.

Further information:
AENA assistance service for people with reduced mobility
Telephone: 902404704
http://www.aena.es